1. Information We Collect

When you use our services or contact us, we may collect the following information:

• Personal Information: Name, email address, phone number, and address
• Service Information: Details about your curtain, blind, or wallpaper requirements
• Communication Records: Messages, reviews, and feedback you provide
• Technical Information: IP address, browser type, and device information for security purposes

2. How We Use Your Information

We use your information to:

• Provide our curtain, blind, and wallpaper installation services
• Schedule appointments and conduct measurements
• Communicate about your orders and service updates
• Process payments and maintain business records
• Improve our services and customer experience
• Verify reviews and prevent spam submissions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission and storage
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

5. Review System Privacy

Our review system operates with the following privacy protections:

• Email addresses and phone numbers are used only for verification purposes
• Personal contact information is never displayed publicly
• Only approved reviews are published on our website
• One review per verified user policy is enforced

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Customer records are typically maintained for 3 years after service completion for warranty and business purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• File a complaint about our data practices

8. Cookies and Tracking

Our website uses minimal tracking technologies to improve user experience and prevent spam. We do not use third-party advertising cookies or tracking systems.

9. Third-Party Services

We use Google Apps Script for form processing and email notifications. These services are governed by their respective privacy policies and our data processing agreements.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

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