1. Service Agreement

By engaging Parde Wale for curtain, blind, or wallpaper services, you agree to these terms and conditions. Our services include consultation, measurement, supply, and installation of interior window treatments and wall coverings in Lucknow and surrounding areas.

2. Service Area

We provide services within a 20 km radius of Gomti Nagar, Lucknow, including but not limited to:

• Gomti Nagar and Gomti Nagar Extension
• Indira Nagar and surrounding areas
• Faizabad Road corridor
• Other areas within our service radius

3. Booking and Consultation

Our process includes:

• Free Consultation: Initial discussion about your requirements
• Free Measurement: Professional on-site measurement service
• Design Consultation: Expert advice on materials, colors, and styles
• Quote Provision: Detailed pricing and timeline information

4. Pricing and Payment

Our pricing structure:

• Consultation and measurement services are provided free of charge
• Final pricing depends on materials, size, and complexity of installation
• Payment terms will be discussed and agreed upon before work begins
• We accept various payment methods for your convenience

6. Installation Process

Our professional installation includes:

• Scheduled installation at your convenience
• Professional handling of all materials and equipment
• Clean and efficient installation process
• Post-installation cleanup and demonstration
• Final quality check and customer approval

7. Customer Responsibilities

To ensure smooth service delivery, customers should:

• Provide accurate measurements and requirements
• Ensure access to installation areas
• Inform us of any structural limitations or concerns
• Be present during measurement and installation appointments
• Provide timely feedback and approvals

8. Cancellation and Modifications

Regarding order changes:

• Consultations can be rescheduled with 24-hour notice
• Order modifications may be possible before production begins
• Cancellation terms will be discussed based on project stage
• Custom orders may have different cancellation policies

9. Limitation of Liability

While we strive for excellence, our liability is limited to:

• Repair or replacement of defective products within warranty period
• Re-installation services for installation-related issues
• We are not liable for damage due to misuse or normal wear and tear
• Liability does not exceed the value of services provided

10. Privacy and Data Protection

We respect your privacy and:

• Use personal information only for service delivery
• Do not share customer information with third parties
• Maintain confidentiality of your home and preferences
• Follow our Privacy Policy for data handling

11. Review and Feedback System

Our review system operates under these terms:

• One review per verified customer (email/phone verification)
• Reviews are manually approved before publication
• Contact information is used for verification only, not displayed publicly
• We reserve the right to reject inappropriate or false reviews

13. Dispute Resolution

In case of any disputes:

• We encourage direct communication to resolve issues
• Disputes will be handled according to Indian consumer protection laws
• Local jurisdiction (Lucknow) will apply for legal matters
• We prefer amicable resolution through discussion

14. Terms Modification

These terms may be updated from time to time. Continued use of our services constitutes acceptance of any modifications. We will notify customers of significant changes through our website or direct communication.

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